FAQs

Got a question? See if it has already been answered below .

Most Asked Questions

How do I join the programme?

Click here to look at payment options to get going right now. You get instant access to the course on payment, so you can get going today.

Andy, is the course designed to help you moderate or give up alcohol?

Both! This is a coaching process where you can examine your own relationship with alcohol and make the changes you want.

I want to cut down but do I have to give up completely

If cutting down is your goal, you still need to take a break. By doing so, you achieve some emotional distance by where you can reassess where you feel able to make god decisions, and where you need to be kind to yourself by not putting yourself under undue pressure.

I’d like a chat before I commit to the programme. How do I book a call?

You can book a 1-2-1 call with Andy at here. Here you will see available slots in the diary and all you need to do is follow the instructions. Please do be careful around time zones - remember that Andy is based in the UK, which could have an impact on you if you are calling from Australia, New Zealand, USA or Canada. There are a variety of time slots to suit all geographies.

I am considering taking the programme but I need reassurance that only you and I will know I am doing this. Is it confidential?

It is 100% confidential. No one else will know unless you choose to tell them. All the programme content is accessed digitally via your email address. You can work through it in your own time, in your own way.

There is a private Facebook group available for people who have completed the programme, as many people gain strength and support from others. However, it is completely up to you whether or not you join this group.

Access to my programme/content

I want to go back over the first seven days of the course but can’t find the link to access it.

You can find your course by logging back in at this page (ANDY LINK) , using your email and password.

I have lost my login details - what do I do?

No problem, it happens to the best of us. You can click here (awaiting link) to access the programme using your email and password. If you have forgotten your password there is also a reset link, so it won’t be long till you are back on track.

I think I have signed up but have not started receiving emails yet?

On signing up, you should receive your ‘welcome’ email within a few minutes . Please check your spam folders and let us know if you can’t find it.

There were some books included in my programme purchase. How do I find them?

You can find Andy’s e-book ‘How alcohol lied to me’ here (awaiting link)

You also have access to a workbook which goes with the life balance disc. You will find this available for download in Module 1. Please look for the ‘download’ button as you work through this module.

How can I reset my password?

Please go the ‘log in’ page and click on the ‘reset password link. You can find the ‘log in’ page in the email you were sent when you signed up. The email is titled ‘please save this email’. (AS to give link so we can add in ‘ you can find the log in page here)

Can you remind me where I can find mindfulness exercises again?

Like you, many people find the mindfulness exercises really powerful. You can find them in Module 5.

I haven’t received my ‘Sleep Pack’. Where can I find it?

The ‘Sleep Pack’ has a downloadable link which means it sometimes ends up in Spam folders. Please search your Spam folder and email us if it hasn’t arrived.

How do I watch the ‘Freedom Friday’ live broadcast?

The ‘Freedom Friday weekly live broadcast is available to clients who have completed the programme and joined the optional Private Facebook group. You can find the link in Module 7.

Payments

My monthly payment did not go through because I have had to change my card. Can you send me a link for payment?

No problem. If you are paying in instalments and hit a problem, please click here to process your missing payment. As soon as this is done, your programme will unlock and you will be able to continue.

I missed a payment and can’t access the programme. What can I do?

Don’t worry, it’s an easy fix, please click here to process your missing payment. As soon as this is one, your programme will unlock and you will be able to continue.

Refunds

I have done the programme as specified and it hasn’t worked. How do I get a refund?

Please go to the warranty page and read the details. You can find it here: https://soberinseven.com/terms-conditions

How I'm feeling

I'm waking up with headaches as if I have been drinking - is this normal?

Everybody is different. As the body detoxifies, you can sometimes get various ‘drinking symptoms’ such as the feeling of a hangover. Some people also report vivid dreams in the early stages relating to drinking. This should pass as you continue to look after yourself. Please keep hydrated, eat nutritious food and consider a multivitamin. Fresh air and mild exercise can also really help. If your symptoms persist then please consult your doctor.

I’ve finished the programme and am doing well but I still think about drink a lot. Is that normal?

Yes it is. Over time, as alcohol becomes a less pivotal part of your regular habits, you will find you think about it less and less. However, in the early stages whilst you are applying yourself to this issue, it is perfectly normal to think about alcohol a lot. Remember, you are learning new thought processes and new ways to respond and you are finding a new, more positive focus for your thoughts. Keep going!

Oopsie!

Oh no! It’s gone wrong and I’ve had a wobble! What is best to do tomorrow, start from the beginning or continue from where I was?

The first thing to do is to give yourself a hug. Do not beat yourself up about this. Mistakes can be an important part of learning so, as the old saying goes ‘when you lose, don’t lose the lesson’. Pause, take a breath and understand what this has taught you. You are going through a process of reframing some firmly held beliefs, so being able to forgive yourself and keep moving forwards is really important. 

Starting the modules again can be very helpful, as you will be in a different place now and you will find different things may resonate. However, the only important thing is that wherever you choose to start again, you move onwards.

100 day programme

Do you have any tips to ward off temptation?

Yes! We cover this in the 100 day follow up programme, where we deal with a lot of the practical realities of getting your drinking back under control - as well as helping you focus on how to reclaim your own happiness (vs past behaviors).

Enjoying going through the stages of the FREEDOM programme, but I was wondering, when I have completed the programme, will it still be online to return to at a later stage, or once complete does it disappear?

Once you have purchased the programme you have lifetime access. Many of the tools you will learn will prove useful for other life challenges so we recommend that you revisit it as many times as you need.

Miscellaneous

Is there a professional referral process to the programme that you prefer we use? What about unpaid referrals?

Offering financial incentives for referrals (via an affiliate programme) feels at odds with the ethos of helping people so we don’t use one of these. However we do accept referrals from medical and non-medical practitioners. 

We also meet lots of people via word of mouth and we are always delighted when our clients and friends recommend us. If you have someone you would like to share the programme with, then please do so!

Where can I send a testimonial?

We love to hear from our clients. Your story could be the inspiration that someone else needs to transform their own life for the better. If you would like to share a story, you can do so by replying to any of Andy’s emails.

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